(I just want what’s coming to me, I just want my fair share…)
I had a thought this morning; how long until all online customer service chats with retailors are run by AI? I know to a degree the start of most chats are a prompt system – you answer some basic questions, and then you start talking to a human. But if I understand how things are going, then it’s just a matter of time before AI will take over this aspect. And if that did happen, would retailors tell us it’s AI that is assisting us, or would they try to hide it by telling us we are talking to “Kevin”? If they try to hide the AI, then I had another thought; could one do a type of Turning Test on customer service AI? Now thinking of it, is it more like Blade Runner, because the Turning Test requires two people and a machine. Either way, it sounds like a challenge. You know, make the AI question its existence, you get free shipping.
I know of no one who is excited about the Coronation of King Charles. That might be due to the fact that I’m an American, and we don’t like kings, which is kind of our thing, you know. (I also live in a city that famously tore down a statue of a king at the start of The Revolution.) But from what I keep seeing on tv, the Coronation is a big deal that people want to see. I have to believe that the major networks must have some demographic research backing up this decision. That they know this coverage will bring in viewers and they can sell ads. It’s the only reason they do anything. So, who are these people that want to see this? Who?
I sent out a big batch of submissions this week. I’m still working my way to 100 no’s. I’m closing in on the number, which is a very strange way is putting me in a good mood. It’s not great progress, but it is progress; Getting out there, trying stuff out, getting my stuff in front of people’s eyes. I don’t like hearing no, but I understand it’s part of the process.
